Long store short, what comes around go's around.... Life will bit the sales clerk in the back end ..... I forgave .....
Nice helpful service
I got my phone here and have had problems with it repeatedly. I am still having problems with it. The manager never told me about the warranty on my phone or offered to replace it. I had to find out from another store. I finally had enough and went in to get my phone replaced. The manager had already left when I got there. The employee that was there kept saying he had to be somewhere by 7:05. In other words he didn't have time to deal with my problem they hadn't solved in 4 months! Then I was told that I would have to take my phone to a corporate location to have it replaced. The closest one being Jackson. I bought the phone in Huntingdon. I have a hard time getting to the store in Huntingdon due to my schedule, but am supposed to go to another store an hour away that I have never been to?!? This is the worst management I have ever seen. The manager and employees have no idea what they are doing. All they do is call customer support or tech coach. When I asked where I could complain about them I was told to call Verizon customer service on my phone! What a bunch of idiots.
They don't carry cell phone batteries. Ugh!
The guy in the store wasn't very helpful.
Good Products
BUT be beware that they get paid Salary...
Verizon Authorized Retailer Victra is a US Store based in Huntingdon, Tennessee. Verizon Authorized Retailer Victra is located at 95 Veterans Dr N, Huntingdon, TN 38344, USA.
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